diy process optimisation

We believe that you do not need to hire an expensive consultant to improve your processes.
You only need the tools to create a different view on your processes, based on data.

Therefore we developed multiple DIY Process Optimisation packages for both operations and service!

Can you use a kick-start? Or do you still prefer some support from experienced process specialists?
We have some standard packages for this as well. To make sure you get the desired results!


  • On-line questionnaire
  • Operations or Service
  • Insights in your process maturity
  • Advice on required packages
  • Process Excellence framework



  • Operations or Service
  • Roadmap in PDF
  • Workshop formats in PDF
  • Basic tools in MS Office


per package

Based on the free proces scan we can advise you on the packages that are most suitable for your situation.
Our packages are specified for specific topics, like:

– Process Basics
– Performance Management
– Cost Efficiency
– Customer Satisfaction
– Working Capital
– Project Execution

Do the free process scan and click the request button to select the desired packages.

1-day DIY bootcamp

  • On-site
  • Operations or Service
  • 1 free DIY package of your choice
  • Training content specified to your package


per group/package

For the package of your choice we have special 1-day bootcamps to kick-start your improvement project. We explain the roadmap and tools and do some interactive exercises so your team is ready and enthusiastic to start!

5-day DIY
expert training

  • On-site
  • Operations or Service
  • 6 free DIY packages
    (4 standard and 2 of your choice)
  • Full process optimisation roadmap


per group

In this 5-day process optimisation expert training you will learn how to use data from you own processes to optimise performance.
We will discuss the following packages:

– Organisational Basics
– Process Basics
– Performance Management
– Project Execution
– 2 topics of your choice

During the training days we will do some exercises related to your processes, so you will directly experience the benefits.

DIY online support

  • Unlimmited support by e-mail
  • Answer within 2 working days
  • Monthly subscription
  • Dedicated experience process improvement specialist


per month

We understand that you might encounter some obstacles along the way. We are there to help you out. You will get a dedicated experienced process improvement specialist as contact person for all your questions. Contact is via e-mail and we generally answer within 2 working days.

DIY on-site support

  • On-site
  • Coaching, data-analysis, design, implementation
  • Experienced process improvement specialist


per day

If you prefer face-to-face contact, we are happy to provide the required support on-site. Whether you need some guidance in analysing, designing, dashboarding or implementation, our experienced process improvement specialist will help you out!
All prices are subject to change, excluding VAT and, if applicable, excluding travel costs.


No. This is only an overview of our standard packages. If you have a different request, we will build a tailor-made solution for you. Just contact us to see what we can do for you.
We always want to give high-quality trainings. Therefore we limit the group size to 8 people. If the group is larger than 8 people, we can do a 2- trainer set-up for an additional fee. Please contact us for details.
Online support means that the contact person of your organisation has a dedicated experienced process improvement specialist of Bricklayers, who is available by e-mail for all content related questions.
Contact is only by e-mail and we generally answer within 2 working days.
By having the training and/or coaching sessions “on-site” we can offer them for a low base price. Therefore we ask you to arrange a training room with beamer/screen, markers and flipovers and the lunch will be at own expense.
We will only add the travel costs to the invoice. For the rest you don’t need to worry about hidden costs.

Our clients say

"Great training days. It really helped us to have a smooth start with our new factory. All went according to plan, the output is even higher than expected and customers are happy"
Operations Manager